Department: Pharmacy
Band: 2 to 3 or Band 3(According to Agenda for Change)
Hours: Full Time – 37.5 hours per week, all MKUH roles will be considered for flexible working
It is an exciting time to join the pharmacy team at MKUH as we are continually growing in size and influence. We have recently undergone a major departmental refurbishment which included the installation of a new Pharmacy Robot and Controlled Drugs automated cabinet, the opening of a new Pharmacy and Aseptic Unit in our Cancer Centre and the opening of a new Outpatient Pharmacy.
Our services are being developed to ensure that every patient receives safe, high quality care as our patients are at the heart of everything that we do.
To support this, we are currently looking for an enthusiastic and highly motivated Pharmacy Assistant to be part of our outpatient pharmacy team. Initially providing dispensing services to our busy outpatient department, the post will provide a mix of clinical and commercial activities as we develop our services to outpatients and the Trust.
If you are successful, you will work in a supportive and forward-thinking environment where you will be encouraged with your professional and personal development.
This post is offered on Band 3 or on a Band 2 progressing to a Band 3 on successful completion of NVQ Level 2 Certificate in Pharmacy Service Skills and suitable performance.
Interview Date: Week Commencing: 05/06/23
Working in the reception area you will be the first point of contact for our patients so having excellent communication and people skills is essential alongside the commitment to provide the best patient-centred care. You will be organised with a can-do approach and have the ability to adapt quickly to new situations.
To deliver safe, efficient, and effective pharmaceutical services within the outpatient pharmacy for staff and visitors to MKUH.
To comply with pharmacy procedures, clinical governance, quality assurance and risk management.
Milton Keynes Hospital opened in 1984 and became a University Hospital in April 2015 in partnership with the University of Buckingham. We have around 450 beds and provide general hospital services for planned and emergency care to a population of approximately 300 000 people. The hospital is undergoing significant investment, and we are proud to be rated Good by the CQC.
The Trust employs around 3000 people and our values apply to every member of our team. The MK Way focuses on care, communication, collaboration and contribution. To be a successful applicant will need to demonstrate that you share these values.
For further information regarding this post or an informal visit, please contact:
Sue Saunders (Outpatient Pharmacy Technician) on 01908 996039 orsusan.saunders@mkuh.nhs.uk
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
- To be part of the Pharmacy team and work to enable the objectives of the Pharmacy and the Trust to be achieved.
- To contribute to Trust compliance with medicines safety and optimisation, Clinical Governance and Risk Management agendas.
- To be accountable for providing a high standard of service provision and customer service.
- To respond to common clinical conditions and minor ailments described by patients using the WWHAM mnemonic, recommending suitable over-the-counter (OTC) products and providing advice on their correct use. This will include consideration of danger symptoms and referring to the Responsible Pharmacist (RP) or other healthcare professionals and providing information on non-drug management of the condition to avoid recurrence.
- To train and supervise other pharmacy staff working in the reception area including Pre-Registration Technicians and Trainee Pharmacists.
- To contribute to the induction of new staff.
- To serve patients and staff politely and efficiently, responding to their needs and referring to the RP or Outpatient Pharmacy technician appropriately.
- To receive outpatient prescriptions at the pharmacy reception, ensuring details are legible and complete – this involves confirming patient and clinic details, checking the prescription is complete in terms of legality and confirming the medication history and allergy status of the patient.
- To be responsible for the replenishment of stock and consumables in the outpatient pharmacy to include frequent transportation from the main pharmacy and storing in the outpatient pharmacy.
- To carry out regular stock checks and maintain appropriate stock levels.
Please refer to the job description attached for full details